Edufax is a leading Dutch language distance learning company, educational solutions and consultancy. Due to our ambitious growth, we are looking for an Educational Mobility Consultant to join our team.
Your responsibilities
To serve our corporate and private clients, you will have primary responsibility for ensuring they make the right decisions for their children’s educational relocation. To make this possible, you will:
- Personalised advice tailored to realise the best educational options in a new environment;
- Complex situations will be correctly assessed and potential educational opportunities and challenges identified;
- Continually conduct research to expand and improve our extensive educational knowledge;
- Effectively communicate opinions in often sensitive and culturally diverse environments;
- Contribute to the business needs and policy development of our business customers;
- Manage customer expectations and resolve customer complaints;
- Certain excellence and contribute to the ongoing optimisation of business processes;
- Work with the “My Edufax portal” and other CRM systems;
- Recognise needs in existing customers that we can help with other services
You are the right candidate if you
- Are a ‘natural’ and agile consultant;
- Able to work effectively in a fast-paced and challenging environment;
- Customer-focused and committed to creating effective solutions;
- Have excellent working skills in Dutch and English;
- Familiar with Microsoft Office and have experience with CRM/ERP systems;
- Enthusiastic about working within a culturally diverse, international team of experts;
- And above all, you have a positive attitude and are always looking for solutions.
